During a formal review, the electrical job supervisor rated an employee low in initiative. The employee disagreed, and the foreman explained that the employee was a good worker but all too often was seen standing around. The employee asked, 'I always try to work hard and do what I'm told. What am I supposed to do when I've completed everything I've been told to do?' Which leadership action should the supervisor use?

• A. Directive
• B. Supportive
• C. None required
• D. Coercive

Answer: (A)

Directing what to do next after finishing assigned work is the hallmark of directive leadership. The employee has completed what was asked but has no guidance on subsequent tasks, so the supervisor should give clear, specific instructions about additional assignments, priorities, or a plan for the remaining day. This approach maintains productivity, sets explicit expectations, and demonstrates that initiative can involve actively seeking the next defined task rather than waiting passively for more orders. A supportive style focuses on encouragement and relationships, but it doesn’t automatically supply the next steps, and doing nothing isn’t productive when work is available. Coercive tactics rely on punishment, which wouldn’t address the need for constructive direction.